Returns/Widerrufsrecht

refund free shipping coffee switzerland
    Returns/right of withdrawal Customers have the right to return the goods within 14 days of delivery of the goods. The right of return is exercised by returning the goods; no justification is required. The return must be sent to Kafiblitz.shop Returns, Ackerstrasse 45, 8610 Uster. Exercising the right of return leads to the conversion of the purchase contract into a reversal relationship, according to which the services received under the purchase contract must be refunded. The customer bears the costs of the return. After receipt of the goods, any purchase price already paid will be refunded to the customer immediately. The right to deduct the purchase price to be refunded or to issue an invoice for possible damage, excessive or improper wear and tear of the goods remains reserved. No deduction will be made if the loss in value is due to handling of the goods that is necessary to determine the type, quality and functionality of the goods. Kafiblitz.shop may refuse repayment until it has received the goods back or until the customer has provided proof that he has returned the goods, whichever is earlier. Kafiblitz.shop guarantees that the products are undamaged at the time of dispatch. Products that have been damaged during shipping will be repaired or replaced at kafiexpress.ch's discretion, provided that the customer notifies Kafiblitz.shop of the defect by email within 14 days of receiving the goods. If Kafiblitz.shop so requests, the customer must also immediately return the delivered products in their original packaging to Kafiblitz.shop; the shipping costs for this will be borne by Kafiblitz.shop. Any further warranty for the delivered products and any liability for damage caused by these products is excluded, unless Kafiblitz.shop has fraudulently concealed the product defects in question. However, if Kafiblitz.shop can assert further warranty claims against its suppliers for the product in question, Kafiblitz.shop will, as far as possible, assign these claims to the customer at the customer's request. However, Kafiblitz.shop assumes no responsibility for ensuring that these claims can be successfully enforced. The same applies to any claims that Kafiblitz.shop can assert against the post office for damage that occurred during transport. In particular, kafiexpress.ch does not guarantee that the products are suitable for the use intended by the customer or that they will produce a specific result. Returned products or packages will only be accepted in proper condition, i.e. unused, unopened, undamaged and in their original packaging. Imperial Food Zürich AG Returns Kafiblitz.shop Ackerstrasse 45CH-8610 Uster 079 945 13 34 info@kafiblitz.shop


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